Commerce Conduits from Internet Conduits
Welcome to Internet Conduits' Commerce Conduit Website/Store Builder software! The documentation provided here and on your site contains all the information you will need to set up and maintain your Website/Store Builder, from logging on, entering company data, product and shipping information, to viewing your orders and their status. It is so simple, even company presidents can enjoy setting up their site!
Login
At the bottom of your main page the Internet Conduits footer message appears, followed by a wrench icon. Please click on the wrench and you will be connected to a login screen. This is where you will enter the user name and the password given to you or that you chose when your site was set up. If you do not remember this information or if you lock your account, please call Internet Conduits at 414-727-4033 to retrieve this information or to unlock your account. For security reasons your account is locked after five unsuccessful login attempts. Once completed, the Login screen will take you to the administrative portion of the site. To achieve expected results, it is suggested that your administrative entries are made from Microsoft's Internet Explorer browser, version 4.0 or higher.
Not all options listed below are available for the Website Builder or the Basic Store Builder. If you would like additional features that are described below as an option or a screen that are not part of your existing package, please call your Franchise administrator or Internet Conduits at 414-727-4033 to have them added to your site. Additional charges may apply.
Admin Options - Flow and Explanation
Required Options and Sequence for Setup of a Website:
Site Setup
Optional Setup Features
Site Settings à Product Categories à Add New Item/Edit View Item à Featured Products à Other Buttons à Manage Users
Required Options and
Sequence for Setup of a Store Builder:
Site Setup à Billing Setup à Shipping Setup à Tax Setup à Product Categories à Add New Item/Edit View Item
Optional Setup Features
Site Settings à Copy Items à Featured Products à Text Settings à Other Buttons à Manage Users à Create Customer à Auto Process Orders à External Load
To access orders on
line for a Store Builder:
View Orders or Customer Lookup
Reporting Features of a
Store Builder:
Site Statistics and Generate Reports
Below are all the administrative options found in your catalog. Red indicates an option, blue indicates a screen or heading under that option. A ? appears next to all options on the Navigation Bar that indicates an on-line help file is available.
Site Setup - click here for help
Site Basics - general company information
Header Area - layout, text, graphics, background colors graphics, font color/size/type
Main Page - layout, text, graphics, background colors graphics, font color/size/type
Navigation Bar - background colors/graphic, font color/size/type, button graphics, override button text, subcategory settings
Item List Layout - item properties to display and order on screen, alternating color scheme, display, thumbnail settings
Billing Setup - click here for help (Store Builder option - All features are not available with the Basic Store Builder)
Checkout Types - informational, credit card, cards accepted, invoice with/without password, print and mail order form
Miscellaneous Billing Settings - special checkout message, suppress new customer logon
Shipping Setup - click here for help ( Store Builder option - All features are not available with the Basic Store Builder)
Shipping Choice - no shipping, shipping based on number of items, specified carriers with shipping type options, shipping based on order amount
International Shipping Zone Setup - zones and rates
Special Shipping and Handling Settings - handling charge and exemption, shipping exemption order amount, allow customer to specify shipping instructions, suppress shipping preview
Tax Setup - click here for help ( Store Builder option)
List of States - entry field for tax rate
List of European Countries - entry of VAT for European countries if catalog set to International
Site Settings - click here for help (All features are not available with the Website and Basic Store Builders)
Special Purpose Button Visible/Usable By Customers - email, product search, customer logon
Miscellaneous Settings - email notification per order, new item period, no checkout without logon
Inventory Settings - email notification to reorder, one email notification per item for minimum quantity, inventory display options, out of stock options
Product Categories - click here for help (All features are not available with the Website and Basic Store Builders)
Add new Category
Update, add subcategory, reposition, make private, set button graphics, delete, add/view items link for this category
Add New Item - click here for help (All features are not available with the Website and Basic Store Builders)
General/Item Basics - product code, product name, category, manufacturer, product description
Price & Quantity Options - standard price, multiple pricing plan, no defined price, minimum quantity, multiple quantity order
Shipping Override - overrides general catalog shipping settings for this item
Shipping Weight (Specified Carriers) - entry for item weight and packaging requirements
Pictures - upload graphics for this item
Options - create options e.g. size, color, can upload graphics for this option
Taxes - overrides general catalog settings for this item
Discounts - select customers for discount by percent or absolute price
Inventory - tracking and override of minimum quantity notification
Special - mark an item on special, does not change price
Sale - assign a sale price as a percent or absolute value
Associated Products - select products to be associated with this item
Edit/View Items - click here for help (All features are not available with the Website and Basic Store Builders)
General/Item Basics - product code, product name, category, manufacturer, product description
Price & Quantity Options - standard price, multiple pricing plan, no defined price, minimum quantity, multiple quantity order
Shipping Override - overrides general catalog shipping settings for this item
Shipping Weight (Specified Carriers) - entry for item weight and packaging requirements
Pictures - upload graphics for this item
Options - create options e.g. size, color, can upload graphics for this option
Taxes - overrides general catalog settings for this item
Discounts - select customers for discount by percent or absolute price
Inventory - tracking and override of minimum quantity notification
Special - mark an item on special, does not change price
Sale - assign a sale price as a percent or absolute value
Associated Products - select products to be associated with this item
Copy Items - click here for help (Premium Store Builder option)
Select a product to copy
Assign new product code and name
Select item properties to copy - pictures, taxes, discounts, special, options, sale
Modify Multiple Items - click here for help (Premium Store Builder option)
Select Product(s) to change
Choose Modification - price, sale, spcial
Enter modifications
Results - view modifications
Product Search - click here for help (Premium Store Builder option)
Search by category, manufacturer, product code, product name, special, new or on sale
Featured Products - click here for help (Website and Premium Store Builder Option)
Select product(s) to be featured
Select layout
Select attachment to main page
Text Settings - click here for help (Premium Store Builder option)
Navigation Bar - replacement for fields not found in Catalog Basics/Navigation Bar
Item List - replacement for fields not found in Catalog Basics/Item List Layout when a category of items is displayed
Shopping Cart - replacement for fields when Details of an Item is clicked
Security - replacement for security message field
Order Form - replacement for fields found on the Mail and Fax Order form
Product Search - replacement for fields found on the Product Search screen
Email Page - replacement for fields found on the customer Email form
Customer Logon - replacement for fields found on Customer Logon screen
Customer Nav Bar - replacement for fields for the Customer Navigation Bar found in My Account
Standards List - replacement for fields found on the Standards List
Favorites - replacement for fields found on the Customer Favorites List
Order History - replacement for fields found on the Customer Order History List
Customer Profile - replacement for fields found on the Customer Profile, other fields will be found in the Billing Text settings
Change Logon - replacement for fields found on the Customer Change My Logon screen
Billing - replacement for fields found on the Billing Form
Verify - replacement for fields found on the Verification page when an order is placed
Response - replacement for fields found on the final Response page after an order is placed
Miscellaneous - replacement for Return to Store and Cancel Order fields
Other Buttons - click here for help (Website and Premium Store Builder Option)
Link - create a link to a web address
Text page - create a page for text e.g. Terms and Conditions, Shipping Terms, Return Policy etc.
Button Graphics - upload button graphics
Link to Button content - link to edit the contents of the button
Button Content - click here for help (Website and Premium Store Builder Option)
Link - enter/edit/delete the URL
Text Page - enter/edit/delete the text page
Manage Users - click here for help
Add/Update/Delete administrative users
Create Customer - click here for help (Premium Store Builder option)
Customer Profile - enter customer information
Standards List - setup a standard product list for this customer
Customer Discounts - set up discounts by item, category, or total order for this customer
Private Categories - set up private categories for this customer to view
Customer Lookup - click here for help (Premium Store Builder option)
Customer Lookup - search criteria by all, name, address, phone or email
Customer Info - latest customer information including list of all past orders
Customer Profile - enter customer information
Standards List - setup a standard product list for this customer
Customer Discounts - set up discounts by item, category, or total order for this customer
Private Categories - set up private categories for this customer to view
Order Lookup - click here for help (Store Builder option)
Order Lookup - search criteria by all, name, address, phone, email or order number
Order Lookup (2) - list of customer with orders
Past Customer Orders - list of orders issued by that customer
View Orders - click here for help (Store Builder option)
Date Parameters - for order selection
New Orders - list of all new successful orders
View - display of packing slip for that order, can fill, print or email order from this screen
Process Selected Orders - email ascii flat file of selected orders, mark selected order as filled
Setup ascii flat file fields - select fields that will be sent on ascii order flat file
Previously Filled Orders - list of all previously filled orders
View - display of packing slip for that order, can print or email order from this screen
Unsuccessful Orders - list of all orders that did not pass the bank transaction
View - display of packing slip for that order, can print or email order from this screen
Error - error message returned by the bank
Declined - message when transaction is declined by the bank
Delete - delete an unsuccessful order
Incomplete Order - list of orders where the customer left the order, used the Return to Store or Cancel Button
View - display of packing slip for that order, can print or email order from this screen
Delete - delete an incomplete order
Auto Process Orders - click here for help (Premium Store Builder option)
Set up ascii flat file fields - select fields that will be sent on ascii order flat file
No Automation
Batch - automatically send orders in batch, select time frame, enter FTP or email address, enter message if no new orders are issued during the batch interavl
Real Time - automatically send orders when ever they are received, enter FTP or email address
Mark Orders as Filled
Generate Reports - click here for help (Premium Store Builder option)
Product Detail - graphic view of all categories with number of products, select product properties, select report order and print product detail
Customer Detail - select details for customers with and without orders, with date parameters, select display and print details
Customer Order Detail - select customers with orders and details of the number of products by order, select display and print details
Site Statistics - click here for help (Store Builder option)
Display Total Hits - on site for current month
Display Total Orders - on site for current month
Display Number of Orders/Hits - on site for current month
Order Percentage/Hits - on site for current month
Data Parameters - select other time periods
External Load - click here for help (Premium Store Builder option)
Customer Template - enter multiple customers' billing and shipping information for upload
Item Template - enter multiple product information for upload
File Upload - select file and upload to Internet Conduits database
Text Page - enter/edit/delete the text page
Manage Users - click here for help
Add/Update/Delete administrative users
Create Customer - click here for help (Premium Store Builder option)
Customer Profile - enter customer information
Standards List - setup a standard product list for this customer
Customer Discounts - set up discounts by item, category, or total order for this customer
Private Categories - set up private categories for this customer to view
Customer Lookup - click here for help (Premium Store Builder option)
Customer Lookup - search criteria by all, name, address, phone or email
Customer Info - latest customer information including list of all past orders
Customer Profile - enter customer information
Standards List - setup a standard product list for this customer
Customer Discounts - set up discounts by item, category, or total order for this customer
Private Categories - set up private categories for this customer to view
Order Lookup - click here for help (Store Builder option)
Order Lookup - search criteria by all, name, address, phone, email or order number
Order Lookup (2) - list of customer with orders
Past Customer Orders - list of orders issued by that customer
View Orders - click here for help (Store Builder option)
Date Parameters - for order selection
New Orders - list of all new successful orders
View - display of packing slip for that order, can fill, print or email order from this screen
Process Selected Orders - email ascii flat file of selected orders, mark selected order as filled
Setup ascii flat file fields - select fields that will be sent on ascii order flat file
Previously Filled Orders - list of all previously filled orders
View - display of packing slip for that order, can print or email order from this screen
Unsuccessful Orders - list of all orders that did not pass the bank transaction
View - display of packing slip for that order, can print or email order from this screen
Error - error message returned by the bank
Declined - message when transaction is declined by the bank
Delete - delete an unsuccessful order
Incomplete Order - list of orders where the customer left the order, used the Return to Store or Cancel Button
View - display of packing slip for that order, can print or email order from this screen
Delete - delete an incomplete order
Auto Process Orders - click here for help (Premium Store Builder option)
Set up ascii flat file fields - select fields that will be sent on ascii order flat file
No Automation
Batch - automatically send orders in batch, select time frame, enter FTP or email address, enter message if no new orders are issued during the batch interavl
Real Time - automatically send orders when ever they are received, enter FTP or email address
Mark Orders as Filled
Generate Reports - click here for help (Premium Store Builder option)
Product Detail - graphic view of all categories with number of products, select product properties, select report order and print product detail
Customer Detail - select details for customers with and without orders, with date parameters, select display and print details
Customer Order Detail - select customers with orders and details of the number of products by order, select display and print details
Catalog Statistics - click here for help (Store Builder option)
Display Total Hits - on site for current month
Display Total Orders - on site for current month
Display Number of Orders/Hits - on site for current month
Order Percentage/Hits - on site for current month
Data Parameters - select other time periods
External Load - click here for help (Premium Store Builder option)
Customer Template - enter multiple customers' billing and shipping information for upload
Item Template - enter multiple product information for upload
File Upload - select file and upload to Internet Conduits database